Technical Support

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Tech Support

If you experience difficulty with our online training, please check below for easy solutions.
Most technical issues can be fixed by switching to a different internet browser, like Google Chrome.

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List of articles in category Tech Support

Title
Course will not load in Google Chrome/Blank Screens...
Presentation will not load, freezes, blank screens.
Obtain duplicate copy of a certificate of completion.
My course has expired, What are my options?
Internet Connection Issues, Wireless Issues, or Data Card Issues
How to Login
Credit is not given for a completed section.
Can I take my training on a smartphone or tablet?